Le Protecteur du Citoyen

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The Québec Ombudsman prevents and corrects infringement of rights, abuse, negligence, inaction or errors that affect citizens.

Office de la protection du consommateur

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Interacts with merchants to make sure that they respect their obligations towards consumers.

The Provincial Regrouping of Users Committees

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Works towards improving the quality of services offered to the Users of the Health and Social services network

The Office of the Commissioner of Official Languages

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To ensure that your language rights are respected and to ensure that federal institutions respect the Official Languages Act

Urgences-Santé Regional Commissioner of Complaints and Quality of Services

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Responsible for ambulance transportation in Montreal and Laval and accepts any dissatisfaction or complains with the services that you have received.

Users’ Committees of the CIUSSS du Nord-de-l’Île-de-Montreal

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Inform users of their rights and obligations, promote improvement in quality of services of users, defend rights and interests of users and accompany and assist users. 

Users’ Committees of the CIUSSS de l’Est-de-l’Île-de-Montreal

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Users committees protect the rights of all individuals who receive care and services from a health and social services institution in Quebec.

Centre d’accès à l’information juridique

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Website offering resources that citizens can refer to including papers, legal doctrine and a dictionary of legal terms.

Chambre des Notaires du Quebec

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Free service which provides the entire population of Québec with access to basic legal information.