Le Centre d’assistance et d’accompagnement aux plaintes Information Session

Join us for a free online information session on Wednesday, November 18, 2026, to learn more about CAAP’s services and how they can support you. The workshop will provide an overview of the organization, who can access their services, and the steps involved in filing an official complaint regarding a service received within the health and social services network. This session is a great opportunity to ask questions, better understand the complaints process, and learn about the resources available to you if you have concerns about the services you have received.

Who is the CAAP?

Le Centre d’assistance et d’accompagnement aux plaintes de l’Île de Montréal (CAAP) is a public organization supporting people who are not satisfied with services they have received from institutions within Montreal’s health and social services network. Their team provides information, assistance, and guidance to help individuals better understand their rights and the complaints process.

Event Details
Date: Wednesday, November 18, 2026, from 10:30 a.m. to 11:30 a.m.

Location: Zoom

This session is open to members of the public, health and social service workers, community organizations, family members, friends, and caregivers.

Register here: CAAP Information Session | Séance d’information CAAP

For any inquiries or if you need any further accommodations, please contact outreach@reisa.ca.